And this, folks, is a lesson of what not to do if you're a major carrier with a majorly perturbed user base. In a way, this sort of feels like the Instinct update debacle all over again, with users claiming that a promised software update was being held beyond the 30 day return window in order to keep contracts alive. 24 hours after a Sprint forum administrator proudly proclaimed that a long-awaited Epic 4G software update was rolling out over the next few days, another admin has chimed in with a nearly-audible "sike!" Rather than letting users cheer its hard work over the weekend, Epic 4G owners are now being told that "administrative issues" are to blame for a new delay -- a delay that'll stretch on for an undetermined amount of time, to boot. Oh, and back on the topic of what not to do, the operator's forum admin has also thrown a jab at all of you out there that would even think of accusing Sprint of pushing this update beyond the 30 day return window. Look, we all know it's a baseless conspiracy theory, but there's really no need to get feisty, is there? Full announcement is after the break. Update: Looks as if the update is out there if you're brave enough to do it yourself. But honestly, is it worth it? Probably.
[Thanks, Edward]
Sprint Epic 4G update delayed by 'administrative issues,' consumer rage released on schedule originally appeared on Engadget on Fri, 01 Oct 2010 17:14:00 EDT. Please see our terms for use of feeds.
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